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3rd/4th Semester
Front Office
UNIT 01: COMPUTER APPLICATION IN FRONT OFFICE OPERATION
UNIT 02: FRONT OFFICE (ACCOUNTING)
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Accounting system
A. Non automated – Guest weekly bill, Visitors tabular ledger
B. Semi automated
C. Fully automated
UNIT 03: CHECK OUT PROCEDURES
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Guest accounts settlement
- Cash and credit
- Indian currency and foreign currency
- Transfer of guest accounts
- Express check out
UNIT 04: CONTROL OF CASH AND CREDIT
UNIT 05: NIGHT AUDITING
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Functions
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Audit procedures (Non automated, semi automated and fully automated)
UNIT 06: FRONT OFFICE & GUEST SAFETY AND SECURITY
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Importance of security systems
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Safe deposit
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Key control
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Emergency situations (Accident, illness, theft, fire, bomb)
UNIT 07: FRENCH
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