B.Sc. H & HA
M.Sc. H & HA
MCQs
Academics
Preparation
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SOP | Handling Baggage Pickup Request at Departure
SOP | Directing or Escorting Arrival Guests to the Room
SOP | Basic Etiquettes and Manners for Front Desk
SOP | Guest Check-in Service
SOP | Handling Booking requests and procedures at Concierge
Checkout Procedures
Guest Safety and Security
Front Office | Solved Paper | 2016-17 | 1st Sem B.Sc HHA
Front Office | Solved Paper | 2015-16 | 1st Sem B.Sc HHA
Front Office | Solved Paper | 2014-15 | 1st Sem B.Sc HHA
Night Audit in Front Office
Front Office Terminology
Control of Cash & Credit
Accounting Systems in Front Office
Front Office Accounting
Introduction to Amadeus GDS
Introduction to Fidelio
Factors for purchase of PMS
Importance of PMS for Hotel Operations
Role of Information Technology in the Hospitality Industry